Privacy policy of THE CLIMB Alpe d'Huez

The Climb Alpe d’Huez is owned and run by Cyrille Neveu SARL, a company based in Huez, France. It is a totally independent organisation.


Through our privacy policy, we want to explain how we use your personal data when you browse our website or when you participate in our event.




We use small text files called ‘cookies’ on, to help you navigate the site. These cookies collect simple information about your activity and visitor preferences. This allows us to track behaviour and analyse traffic on the site in order to improve it.


If you would like to know more, please visit


Alternatively, you can adjust your web browser to prevent the use of cookies. Please note that this may interfere with the operation of some sites.


Links to other websites


We publish links to other websites on our website. Our privacy policy applies exclusively to We invite you to read the privacy policy of the other sites you visit.


Google Analytics


Google Analytics is an essential tool for analysing traffic on our website. We use it to improve the content and operation of the site to better meet the expectations of its users. It also helps us to know and understand the preferences of our audience and to adapt our marketing campaigns. Google Analytics provides user information such as age, gender, interests, demographics, frequency of visits, pages visited and other websites visited before arriving at our website.


Your name or other identifying information is not collected by Google Analytics, which only uses your IP address.


We do not associate Google Analytics information with Personal Data.


Google Analytics identifies you as a unique user by means of cookies placed on your browser, which allow you to be identified on subsequent visits. Specific identifiers are used to collect information about your visit to our website.


Google will store your data for a maximum of 14 months after your last visit.


If you would like more information about how Google collects and processes your data, please visit


You can prevent Google Analytics from using your information by unsubscribing at




THE CLIMB Alpe d’Huez sends occasional emailings to inform its community about the latest information of interest concerning the race, present new features or share technical instructions before the competition.


A newsletter registration form is available at The database also includes the contacts of participants registered for the event (current and past editions) if they have agreed to receive the newsletter when they register online.


To facilitate the creation and sending of this newsletter, the organisation uses the specialised Mailchimp platform. The following contact data is stored on Mailchimp: surname, first name, country, date of birth, gender, email.


For more information, please consult the privacy policy at the following link:


At any time, you can request the modification or deletion of your data on mailchimp by sending an email to


You can also unsubscribe from the newsletter directly from the last newsletter received.




Njuko is an independent ticketing company that we use to manage registrations for THE CLIMB Alpe d’Huez. Through your registration via Njuko, we record your personal information, emergency contacts, medical information and shirt size.


This information is exported and stored in an internal database.


We never sell this information to third parties.


Your credit card information is only known and stored by Njuko.


You can view Njuko’s privacy policy at and learn more at


If you wish to remove or change your information, please contact us by email at


ShareThis plugin


On our blog page, in order to increase the distribution of our news, we use the ShareThis plugin, which offers you the possibility to share the content on your social networks. You agree that ShareThis can access some of your personal information from your social network accounts by sharing a news item through this plugin.


For more information, please visit the following link:


Timing company


Chrono for THE CLIMB Alpe d’Huez is provided by ACN Timing, an independent company. The timing company receives the following data prior to the race: name, email address, nationality, gender, date of birth, club, race number.


The rankings provided by ACN Timing are published on their website (we only publish the link to the ranking).


For more information, please visit:


Or contact ACN Timing by email at


The ranking is shared with the sports photography company PhotoBreton, in order to associate the race numbers with the pictures of the participants in the race, on the Photobreton platform (see the privacy policy on


Survey Monkey


The organisation of THE CLIMB Alpe d’Huez is conducting a satisfaction survey among the participants of the last edition. The aim of this survey is to identify areas for improvement for the next season and to provide a clear picture of the strengths and weaknesses of the event. To do this, we use Survey Monkey, a platform specialised in online surveys.


These surveys are anonymous; all personal information is kept by Survey Monkey.


You can consult Survey Monkey’s privacy policy at the following link:


Contact us


If you have any doubts, or if you wish to modify or delete any of your data, please contact us by email at or by regular mail at


Cyrille Neveu Organisation


6, Chalet du Grand Broue

38750 Huez





Changes to the privacy policy


This privacy policy may be modified at any time.


Last update: 14/12/21